About the Role: Manage online reputation and create social media designs for client brands.
Key responsibilities:
Online Reputation Management (ORM)
Monitor client brand mentions, reviews, and comments across social media, Google, and other Social Media platforms
Respond to customer queries, complaints, and reviews in a timely, brand-appropriate tone
Flag negative sentiment or potential PR issues to the team promptly
Track and report ORM metrics (response time, sentiment trends, resolution rate)
Maintain a tone-of-voice guide/response templates for each client
Creative & Content Support
Design social media creatives using tools like Canva/Photoshop/Illustrator
Collaborate with the content team to align creatives with campaign themes and captions
Ensure brand guidelines (colors, fonts, logo usage) are followed across all creatives
Support in creating content calendars for multiple clients
Assist in basic video/reel editing if required
Requirements:
Basic skills in Canva/Photoshop/Illustrator
Video editing skills preferred.
Good verbal and written communication.
Familiarity with Instagram, Facebook, LinkedIn, X
Detail-oriented, multitasker
Valuable to Have: Prior internship experience, video editing skills.
Claude is AI and
📌 Social Media Marketing Intern (Lucknow)
🏢 Spryb Digital
📍 Lucknow
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