Job Summary

Operations

The prospect candidate would be primary responsible for managing the custody services offering (including conventional custody) comprising of client service management, transaction processing, systems maintenance, and monitoring, reporting and operational risk reporting.

An experienced operations professional in the banking or financial sector with Securities Services and minimum 8-10 years of experience, across digital asset and conventional asset services (client onboarding, securities trade/clear/settlement/corporate actions, billing, payments, regulatory reporting, reconciliation, exception handling and business continuity management) project management, business enablement, business analyst.
Bachelors / Masters degree in Banking/Finance/Information Technology or a similar subject or comparable professional training.
Experience in working with and managing outsourcing partners.
Demonstrates a passion for digital assets and understanding of blockchain technology and cryptocurrencies.
Preferably,



a track record of leading change and defining operational processes for new business lines.

Client Solutions / Services

The role’s principal responsibility is to actively manage and maintain a solid level of satisfaction among the most important clients within Financing & Securities Services (FSS) globally. The client base includes some of the largest global financial institutions which have extremely exacting standards and expect global best levels of client service. The job holder’s responsibility is to understand these requirements and ensure they are delivered consistently to a high standard. He/she will also interact strongly with other Business Account Managers (BAMs) regionally to exchange ideas and maintain uniformity across regions.
The role requires an in-depth understanding of each client’s business model, based on sound industry experience coupled with analysis of the client’s individual needs. Collaboration and co-operation are ha

📌 AVP, Settlements (Chennai)
🏢 Standard Chartered India
📍 Chennai