Job Summary

The purpose of the role is to

Meet the business objectives initiated by the respective country Retail Assets Business
Customer focused need-based selling
Deepen customer relationship and sell credit cards and maximize penetration from Internal channels only
Managing the team of 7-8 People and driving affluent sales and bank strategy

Business Drivers

Achieve Team sales target
Segment focus, customer focussed needs-based selling
Being a Credit Cards Clients Executive, focus has to be on internal Branch and Intra channel sourcing HVS customer relationship and fulfilling needs with respect to Assets.

Customer Experience

Operational quality - Error free customer application & documentation
Responsive and responsible selling
Practice appropriate sales and marketing skill
Ensure nil Customer complaints

Risk Assurance

Conduct CDD, MLP & TCF diligently
Zero tolerance – Fraud, Misselling
Attend training, acquire knowledge and apply to job function
Adhere to all policies, guidelines and procedures, comply with local regulatory requirements




To comply with all applicable money laundering prevention procedures and, in particular, report any suspicious activity to the Unit Money Laundering Prevention Officer and line manager.
Must be a graduate. MBAs would be an advantage
Candidates having Sales experience of at-least 1 year in the Retail Banking Industry; especially Mortgage experience will be preferred
Candidate having AMFI, IRDA (and other relevant certification) certification will be preferred
Valuable knowledge of the selected market and customer segments would be an advantage
Strong communication and negotiation skills with the ability to influence outcomes
Strong inter-personal skills, which encourages and promotes enthusiasm and team spirit

Key Responsibilities

Regulatory & Business Conduct

Display exemplary conduct and live by the Group’s Values and Code of Conduct.
Take personal responsibility for embedding the highest standards of ethics, including re

📌 Business Development Manager (Chennai)
🏢 Standard Chartered India
📍 Chennai