Lead PAM Engineer – CyberArk
Location: India GCC Hyderabad
About Zurich:
Zurich is committed to building an inclusive, team-oriented environment focused on protecting customers, colleagues, and communities while driving innovation and resilience.
Role Overview:
This role provides senior engineering and operational leadership for Zurich’s CyberArk Privileged Access Management (PAM) platform within Security Platform Services.
Operating in an AI-first Global Capability Centre, the role focuses on delivering secure, scalable privileged access services, reducing risk, and driving operational optimisation through automation and data-driven insights.
The role acts as the escalation authority for complex issues and leads platform engineering, onboarding, and integration across global environments.
Key Responsibilities:
Act as the final escalation point for complex CyberArk platform incidents and problems.
Lead root cause analysis and drive corrective and preventive actions to completion.
Design and implement onboarding patterns across CyberArk components including Vault, CPM, PSM, EPM, and related modules.
Lead integrations with enterprise systems including Active Directory, SIEM, ServiceNow, and authentication mechanisms.
Own and deliver major platform changes including upgrades, migrations, and architecture updates.
Drive operational standards across monitoring, alerting, and platform health management.
Leverage data-driven insights and AI-assisted analysis to identify recurring issues and reduce operational toil.
Ensure compliance with security policies and support audit evidence and control validation.
Mentor L1/L2 engineers and improve operational playbooks, enabling shift-left capabilities.
AI Expectations – L3 Tier:
Apply AI and data-driven techniques to identify patterns and optimize PAM operations.
Reduce manual remediation through automation and predictive insights.
Improve audit readiness through structured evidenc
📌 Lead PAM Analyst (Hyderabad)
🏢 Talent500
📍 Hyderabad
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