What We Do

Business travel is challenging; we make it straightforward. We're a global tech startup changing how organizations experience travel. One platform for bookings, expenses, travel policies, approvals, and insights with seamless integration into HR and Finance systems. Tumodo is growing fast by solving what slows teams down – travel friction.

What We're Looking For

We are looking for a detail-oriented Junior Travel Consultant to join our growing team in Bangalore, India. This is a non-client facing role where you will support the Customer Support team by handling critical back-office workflows, coordinating with internal departments and external suppliers, and ensuring smooth operational execution. If you get satisfaction from untangling logistics and making complex trips look effortless from the outside, this role is built for you.

What You'll Do

Support the Customer Support team by managing non-client-facing workflows and operational tasks.
Liaise with colleagues from other departments, as well as external suppliers including airlines, hotels, and other travel providers,



to complete tasks efficiently.
Perform hotel pre-checks and ensure accuracy of bookings.
Validate GST for the India market in compliance with local requirements.
Monitor and manage operational queues to ensure timely processing.
Correct incorrectly reported transactions on the platform.
Manually update airline and hotel booking information (e.g., adding frequent flyer numbers or other mandatory data to NDC bookings).
Handle payment workflows for non-contracted suppliers, including coordination with suppliers, Finance, and other internal teams.
Process refunds accurately and within agreed SLAs.
Ensure operational processes are completed in accordance with company procedures and quality standards.
Escalate issues proactively when delays or risks are identified.

Requirements

Minimum 2–3 years of experience in corporate travel operations, travel support, or a similar back-office travel role.
Exp

📌 Junior Travel Consultant (India)
🏢 Tumodo
📍 India