Job Summary
We are seeking an experienced SAP Information Lifecycle Management (ILM) Consultant to provide Application Management Services (AMS) support for SAP landscapes. The consultant will be responsible for SAP ILM administration, data archiving, retention management, data privacy compliance, and L2/L3 production support. The role requires close collaboration with functional, technical, Basis, Security, and business teams to ensure compliant and efficient information lifecycle management.

Key Responsibilities
AMS Support
Provide L2/L3 production support for SAP ILM solutions.
Resolve incidents, service requests, and production issues within agreed SLA timelines.
Perform Root Cause Analysis (RCA) for recurring issues and implement permanent solutions.
Manage change requests, enhancements, and production deployments.
Monitor SAP ILM jobs, archiving processes, and retention policies.
Support audit and compliance activities related to archived data and retention requirements.

SAP ILM Administration
Configure and maintain SAP Information Lifecycle Management (ILM).




Design and manage data retention and destruction policies.
Configure retention rules and retention warehouse processes.
Implement legal hold processes for regulatory compliance.
Support SAP data archiving using Archive Development Kit (ADK).
Monitor and troubleshoot archive jobs and storage management.
Perform archive retrieval and restoration activities when required.
Ensure compliance with corporate and regulatory data retention policies.

Data Archiving & Compliance
Implement and support SAP data archiving strategies across business modules.
Configure archive objects and archiving variants.
Support information retention and data destruction processes.
Coordinate with Legal, Compliance, and Audit teams during regulatory reviews.
Ensure compliance with applicable data privacy regulations (e.g., GDPR and local statutory requirements where relevant).

Technical Skills
Solid hands-on experience with SAP

📌 SAP ILM Consultant (Bengaluru)
🏢 ITC Infotech
📍 Bengaluru