21 Aug
|
White Horse Manpower Consultancy
|
Hyderabad
21 Aug
White Horse Manpower Consultancy
Hyderabad
Troubleshoot Windows, Microsoft 365, Office, Surface other Microsoft products
Handle technical queries through voice, chat email
Diagnose issues through effective questioning provide clear solutions
Handle How-To queries guide customers on product
Required Candidate profile
Promote relevant self-service resources online documentation
Identify recurring issues and collaborate with internal technical teams
Adhere to SLA, quality, CSAT, FCR resolution-time targets
Perks and perks
Plus incentives and Bonuses
📌 Microsoft Office 365 Support Engineer hyderabad 1+yrs EXP
🏢 White Horse Manpower Consultancy
📍 Hyderabad