Client Consultant – Client Relations & CSR

Job Summary
We are seeking a proactive and relationship-driven Client Consultant to manage and
strengthen client relationships while supporting the planning and execution of Corporate
Social Responsibility (CSR) initiatives. The ideal candidate will ensure exceptional client
service, drive customer retention, coordinate seamlessly with internal teams, and
contribute to impactful CSR programs that align with the organization's values and business
objectives.

Key Responsibilities
Client Relationship Management
• Build, nurture, and maintain long-term client relationships to ensure high customer
satisfaction and repeat business.
• Serve as the primary point of contact for clients, addressing inquiries, concerns,
and service-related issues promptly.
• Coordinate with internal teams to ensure the smooth execution and timely delivery
of client projects.
• Gather and analyze client feedback to identify improvement opportunities and
enhance service quality.
• Develop and implement cutting-edge strategies to improve client retention and service




delivery.
• Research industry trends and competitor activities to identify opportunities for
business growth and customer engagement.
• Collaborate with cross-functional teams to develop client-centric solutions and
enhance the overall customer experience.
• Escalate client concerns and feedback to relevant stakeholders and ensure timely
resolution.

Corporate Social Responsibility (CSR)
• Plan, coordinate, and execute CSR initiatives in collaboration with internal teams
and external partners.
• Build and maintain strong partnerships with NGOs, educational institutions, and
community organizations.
• Organize and manage employee volunteering programs to encourage participation
in CSR activities.
• Lead the end-to-end execution of CSR campaigns, events, and community
engagement programs.
• Monitor, measure, and report the impact and outcomes of CSR initiatives to
management.
• Ensure all CSR a

📌 Guest Relations Consultant (Chennai)
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