The Area Debt Manager is responsible for managing a team and coordinating operational recovery activities for an area credit portfolio within the assigned territory. This includes administering corporate policies and procedures, minimizing front-end delinquencies, and working closely with the legal team to manage defaults. The role involves end-to-end collection responsibility for the allocated area, contributing to the broader organizational objectives of the bank. This is a critical role with direct impact on the financial institution's budget planning.
Key Responsibilities
Primary Responsibilities
Manage collections for specific products within the assigned area.
Responsible for hiring and building strong team of Debt Managers.
Ensure collection efficiency and control collection costs.
Track and control delinquency bucket-wise and DPD-wise, with a focus on non-starters.
Review account allocations and set collection targets for agencies and in-house teams.
Follow up regularly with default customers through a dedicated team.
Ensure adherence to legal guidelines by collection agencies and executives.
Fix productivity parameters for in-house teams/agencies and monitor performance daily.
Ensure adequate 'Feet on Street' availability area-wise, bucket-wise, and segment-wise.
Conduct background and reference checks for appointed agencies/DCTs and evaluate them regularly.
Collaborate with the legal team to initiate legal action on specified cases.
Build relationships with key clients to ensure timely collections.
Determine suitable tactics and strategies for timely collections.
Secondary Responsibilities
Attract and retain best-in-class talent for key roles within the reporting structure.
What We Are Looking For
Education
Graduate – Any
Post Graduate – Any
Experience
Minimum of 4 years of experience in collections.
Skills and Attributes
Robust leadership and team management skills.
Excellent understanding of collection proces
📌 Area Debt Manager-Flows-Loan Against Property (Hyderabad)
🏢 IDFC FIRST Bank
📍 Hyderabad
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