As an Admission Profiler you will serve as the vital link between upGrad’s potential learners and our Admission Counsellors. Your primary objective is to establish a meaningful connection with the learner, understand their requirements, and effectively arrange Video Counselling [VC] sessions with our Admission Counsellors.
Qualify leads by assessing their interest, needs, and eligibility for upGrad's programs for Germany and Italy public universities.
• Schedule Video Counselling [VC] sessions with Admission Counsellors for qualified leads.
• Coordinate schedules and ensure smooth communication between leads and Admission Counsellors to facilitate the enrollment process.
• Maintain accurate records of lead interactions and follow-up activities in the CRM system.
Minimum of 2 years of Edtech-sales experience (Study Abroad is plus), with at least 1 year spent in a single company.
• Min Graduation is required.
• Previous experience working a 6-days work week.
• Excellent verbal communication skills with an emphasis on fluency in the English language.
• Ability to persuade learners towards attending the Video Counselling [VC] session to ultimately influence their enrollment decisions.
• Basic proficiency in MS Office Suite & CRM management for administrative tasks and reporting requirements.
KEY PERFORMANCE INDICATORS
• Minimum 300 minutes of talk time over calls per day.
• Schedule/book 5 Video Counselling [VC] sessions per day.
• Global Reach, Local Impact: At upGrad, you'll be part of a agile, diverse team that makes a difference on a global scale while creating opportunities for local communities. With 25 offices worldwide and a team of over 5100 professionals, upGrad has successfully enrolled over 10 million learners across 70+ countries.
• 1 startup in India for three consecutive years by LinkedIn's Top Startups list [2018, 2019, and 2020], upGrad's commitment to innovation and impact is unparalleled. Additionally, upGrad has earned prestigious titles such as
📌 Academy's Data and Admissions Officer (Mumbai)
🏢 upGrad
📍 Mumbai
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