We are looking for an experienced HR Operations skilled to lead and strengthen the HR Operations function. The role will be responsible for ensuring seamless employee lifecycle processes, maintaining high service levels and TATs, ensuring HR data accuracy, driving process improvements and leveraging technology and automation to enhance operational efficiency and employee experience.
The ideal candidate should have strong hands-on experience in HR Operations, HRIS, employee lifecycle management, HR MIS, process automation and team management.
Key Responsibilities
1. Employee Joining & Exit Management
- Define, document and implement SOPs and processes for HR Operations.
- Ensure seamless and timely completion of joining, onboarding and exit formalities.
- Ensure accuracy and completeness of employee data and documentation.
- Implement and monitor maker-checker controls across HR Operations processes.
- Ensure adherence to defined TATs, processes and compliance requirements.
- Conduct periodic audits/reviews of HR data and operational processes.
2.
Employee Lifecycle Management
- Manage HR Operations processes including transfers, confirmations, employment letters, employee data updates and documentation.
- Ensure timely and accurate updation of employee records in HRIS/HRMS systems.
- Manage consultant and intern databases and related HR processes.
- Prepare and maintain accurate HR MIS and dashboards for management.
- Provide employee data to internal stakeholders including Finance, Administration, Compliance, Risk and HRBPs.
3. Outsourced / Off-Roll Employee Management
- Coordinate with external vendors for effective management of outsourced employees.
- Manage queries and operational requirements related to off-roll employees.
- Maintain accurate off-roll/outsourced employee databases.
- Ensure timely and accurate reporting of off-roll employee data.
- Manage the hiring, onboarding and documentation process for off-roll associates.
- Coor