Key Responsibilities
Manage and oversee day-to-day business operations to ensure smooth workflow.
Plan, coordinate, and monitor operational activities and processes.
Lead, manage, and motivate the operations team.
Set KPIs and performance targets and monitor team performance.
Ensure timely completion of tasks, orders, deliveries, and services.
Coordinate with clients, vendors, suppliers, and internal departments.
Identify operational issues and implement effective solutions.
Improve processes to increase productivity, efficiency, and cost-effectiveness.
Monitor operational expenses and support budget and cost control.
Prepare and review daily/weekly/monthly MIS and operational reports.
Ensure compliance with company policies, SOPs, and safety standards.
Handle customer escalations and resolve operational complaints.
Manage workforce planning, shift schedules, and resource allocation.
Conduct regular team meetings and performance reviews.
Identify prospects for process improvement and automation.
Report operational performance and key issues to senior management.
Pay: ₹40,000.00 - ₹70,000.00 per month
Advantages
Health insurance
Provident Fund
Experience:
Team Handling : 5 years (Preferred)
Operations : 5 years (Preferred)
Pivot tables: 1 year (Preferred)
Microsoft Excel: 1 year (Preferred)