Provide necessary program/ portfolio/ project management support to project managers, which includes standardizing the project-related governance processes, supporting project resources, methodologies & tools.

Responsibilities:

- Project Governance:
- Establish and run Project Management Operations for project teams using Agile and Waterfall delivery approach

- Program level Risk management and prioritizing/ tracking across multiple workstreams.

- Maintain RAID Log to assist project teams with the timely identification, management and resolution of risk, assumptions, issues and dependencies.

- Drive work plan management across multiple projects

- Reporting and Metrics:

- Monitor project metrics in terms of SLA/KPI reports/dashboards based on client governance model using tools like SNOW, JIRA, PowerBI

- Create the required reports on the project such as WSR, MSR, QBR, in coordination with project leads and leadership, including elements such as schedule, risks, issues, changes, and dependencies

- Support programs/ portfolio financials with respect to tracking budget, forecast, reconciliation and invoicing

- Support engagement leadership in developing effective PMO approaches, plans, and processes to deliver superior solutions

- Resource Lifecycle Management:

- Drive project Orderboard and staffing by collaborating with resource managers and recruiters

- proactively monitor demand forecasts to identify potential gaps early

- Govern the end-to-end onboarding/offboarding process, maintain resource roster and other resource related processes such as odd hour allowances, timesheets reconciliation, R&R;, PTOs, etc.

- Contractors’ management

- Drive employee engagement activities

- Automation and Process Standardization:

- Demonstrate process innovation and thought leadership with respect to PMO processes





- Generate ideas for process improvement/ optimization / efficiency gains and present the outcomes in a quantifiable manner.

- Build/ apply skills on process automation including RPA tools, Power Automate etc.

- Leverage firm assets and demonstrate thought leadership in coming up with smarter ways to drive value through utilities and accelerators for planning, tracking and reporting processes

- Others:

- Drive CIMP compliance and tracking

- Assist in project audit support activities like consolidation and verification of evidence documentation and other operational tasks on the ground

- Support Leadership/ client calls by collating required inputs from the team to be presented during such calls

- Accountability to take up ad-hoc tasks as required by leadership and complete the same with effectiveness and efficiency

Skills/ Qualifications:

- Must haves:
- A Bachelor's Degree

- 6+ years of relevant experience

- Advanced level of experience with MS Office - Excel, Word, MS PowerPoint, MS Visio

- Advanced skills in JIRA, PowerBI, Remedy/Snow, Tableau, Smartsheet and advanced skills in SharePoint, Microsoft Project Plan (MPP)

- Effective handling of highly sensitive, and often highly confidential, information using exemplary judgment, tact and diplomacy

- Strong SDLC, Project Management experience using Agile and Waterfall methodology.

- Deep understanding of Agile process and tools

- Strong organization and prioritization skills

- Excellent written and verbal communication including effective interpersonal skills

- Ability to work independently and lead multiple task assignments across workstreams

- Ability to manage competing priorities, work simultaneously on multiple initiatives, and meet deadlines with highest level of quality

- Ability to liaison with teams with varied expertise level (from Analysts to Sr. Managers), with different skillset (Architects, Developers, Testers, Business Analytics etc.), across different geographical locations

- Valuable to have:

- CSM or PMP certified professional

- Working knowledge of SAFe

📌 PMO- Senior Consultant (Bengaluru)
🏢 Leading
📍 Bengaluru