Role & responsibilities

- Lead and manage the RPA/Automation team, providing technical guidance, mentoring, performance management, and career development.
- Own the end-to-end RPA delivery lifecycle, from process discovery and feasibility assessment through development, testing, deployment, and production support.
- Define and execute the organization's RPA and automation strategy aligned with business objectives.
- Identify, assess, and prioritize automation opportunities based on business value, complexity, feasibility, risk, and ROI.
- Design and review scalable RPA solutions and automation architectures using UiPath, Automation Anywhere, Blue Prism, Power Automate, or similar platforms.
- Manage UiPath Orchestrator/Automation Cloud environments, bot deployments, scheduling, monitoring, access, credentials, and production operations.
- Drive development of reusable automation frameworks, components, libraries, standards, and best practices.
- Collaborate with business stakeholders to understand processes, gather requirements, prepare PDD/SDD, and translate business requirements into technical solutions.
- Lead automation POCs and solution designs, including effort estimation, technical feasibility, resource planning, and implementation approach.
- Establish and manage RPA governance, security, coding standards, deployment standards, change management, and operational controls.
- Integrate RPA solutions with SAP, CRM, ERP, web applications, Citrix, mainframe systems, databases, APIs, and other enterprise applications.
- Monitor bot performance, availability, exceptions, failures, and operational KPIs, ensuring timely resolution of production issues.
- Track automation metrics including ROI, cost savings, hours saved, bot utilization, transaction volumes, automation coverage, and defect reduction.
- Partner with Engineering, IT, DevOps, Security, Product, Operations,



and Business teams to deliver enterprise automation initiatives.
- Evaluate and introduce emerging technologies such as Intelligent Automation, AI/ML, Generative AI, IDP, OCR, Process Mining, and Agentic AI into the automation ecosystem.
- Manage project schedules, priorities, dependencies, risks, budgets, vendors, and stakeholder expectations.
- Conduct technical reviews, architecture reviews, code reviews, and quality assessments of automation solutions.
- Drive continuous improvement of automation platforms, development practices, infrastructure, and delivery processes.
- Participate in hiring, onboarding, mentoring, and capability development of RPA developers, automation engineers, business analysts, and solution architects.
- Present automation roadmaps, delivery status, business benefits, risks, and opportunities to senior management.

Preferred candidate profile

- Bachelor's degree in Computer Science, Information Technology, Software Engineering, Electronics, Electrical, Instrumentation, Automation Engineering, or a related discipline.
- 5 to 10 years of experience in RPA, automation, software engineering, Intelligent Automation, or related technology roles, with significant experience in team/project leadership.
- Strong hands-on experience with UiPath, Automation Anywhere, Blue Prism, Microsoft Power Automate, or equivalent RPA platforms.
- Strong expertise in UiPath Studio, UiPath Orchestrator, Automation Cloud, bot deployment, scheduling, monitoring, and production support.




- Experience designing RPA solutions, automation frameworks, reusable components, and enterprise automation architectures.
- Strong understanding of RPA lifecycle, PDD, SDD, process discovery, feasibility analysis, development, testing, deployment, and support.
- Programming/scripting experience in Python, C#, VB.NET, Java, JavaScript, or similar languages.
- Strong knowledge of SQL, REST APIs, Web Services, API integration, databases, and enterprise application integration.
- Experience automating applications such as SAP, Salesforce/CRM, ERP systems, web applications, Excel, Citrix, and mainframe environments.
- Knowledge of OCR, Document Understanding, Intelligent Document Processing (IDP), AI/ML, Generative AI, LLMs, and Agentic AI is an advantage.
- Experience with Process Mining, Task Mining, BPM, workflow automation, and process optimization is preferred.
- Working knowledge of Azure/AWS, cloud automation, Git, Jenkins, CI/CD, DevOps, Agile/Scrum, and SDLC.
- Experience establishing RPA governance, Automation CoE, security standards, coding standards, reusable frameworks, and best practices.
- Strong understanding of automation ROI, business case development, process assessment, effort estimation, and automation pipeline management.
- Proven experience managing and mentoring RPA developers/automation engineers and leading cross-functional teams.
- Solid stakeholder management, client management, communication, presentation, problem-solving, and decision-making skills.
- Ability to balance hands-on technical leadership with people management, project management, and strategic planning.
- Relevant certifications such as UiPath Certified Professional, Automation Anywhere, Blue Prism, Microsoft Power Platform, AWS/Azure, or AI/GenAI certifications are an added advantage.

📌 Robotic Process Automation Manager (India)
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