Role Overview
We are looking for a highly analytical and process-driven skilled to lead our Finance
Operations for Flights and Hotels LOB. This is a highly cross-functional role sitting at the
intersection of Finance, Technology, Business and Product. The candidate will own the end-to-
end transaction lifecycle from booking to settlement across multiple payment gateways,
suppliers (hotels, airlines, GDS/aggregators), for our Flights and Hotels LOB. The ideal
candidate is someone who can scale a reconciliation engine, automate manual processes, close
books on time, and act as the custodian of financial data across the organisation
Key Responsibilities
● Own end-to-end reconciliation of transactions across payment gateways, banking
partners, suppliers/operators, OTAs, and internal systems.
● Ensure timely reconciliation of refunds, settlements, chargebacks, and payment gateway
costs.
● Identify, investigate, and resolve reconciliation discrepancies in collaboration with cross-
functional teams.
● Ensure unreconciled items are tracked and closed within a given TATand set up a
control mechanism and real time dashboard and MIS on recon health.
● Lead and mentor the reconciliation team, ensuring timely delivery and operational
excellence.
● Act as the primary point of contact for Finance, Product, Engineering, Banking Partners,
and Vendors for reconciliation-related matters.
● Drive closure of pending settlements and escalations with internal and external
stakeholders.
● Own timely and accurate closure of books in line with Ind AS. Drive the FinOps checklist
for month-end and reduce close cycle time year on year without compromising on quality.
●
● Establish robust financial controls and ensure adherence to internal policies and
compliance requirements.
● Serve as single point of contact for Statutory, Internal, Tax and other audits. Track and
close audit observations with permanent process fixes
● Identify manual, repetitive, and error-
📌 Finance Operations Lead (Karnal)
🏢 ixigo
📍 Karnal