Job Responsibilities:

- Oversee daily operations of hospital departments to ensure smooth, effective, and patient-centered service delivery.

- Coordinate with medical, nursing, administrative, and support teams to maintain high operational standards.

- Monitor resource utilization (manpower, equipment, infrastructure) and ensure optimal allocation.

- Develop and implement SOPs for workflows, emergency response, admissions, discharges, and patient care logistics.

- Manage vendor relationships, procurement processes, and inventory control for medical and non-medical supplies.

- Ensure compliance with healthcare regulations, accreditation standards (e.g., NABH), and safety protocols.

- Analyze operational performance metrics and prepare reports for senior management.

- Lead quality improvement initiatives and drive cost-effective practices.





- Supervise non-clinical staff and ensure proper training, scheduling, and performance evaluation.

- Handle patient grievances and support patient experience enhancement programs.

Requirements

- In-depth understanding of hospital administration and healthcare systems.

- Strong leadership, decision-making, and crisis management skills.

- Excellent interpersonal and communication abilities to work across multidisciplinary teams.

- Proficiency in hospital management software (e.g., HIS) and MS Office tools.

- Knowledge of regulatory and accreditation requirements (e.g., NABH, biomedical waste rules).

- Ability to multitask and handle high-pressure situations calmly.

📌 Operations Manager (Kannur)
🏢 Important Company of the Sector
📍 Kannur