Job Title: HR Specialist - NBFC

Location: Delhi, India (In office)

Role Overview

We're hiring an HR Specialist/Manager to build and manage the people function at Keystone Ventures. This is a hands-on role covering the full HR lifecycle — from hiring recovery agents, legal associates, and analysts, to onboarding, compliance training, performance management, and culture-building — in a rapid-scaling, compliance-first setting.

Key Responsibilities
Manage end-to-end recruitment for collections agents, legal recovery associates, data analysts, and support staff
Design and run onboarding programs, including mandatory training on RBI Fair Practices Code, DPDP Act, and ethical collections conduct
Own HR policies, employee handbooks, and compliance documentation
Manage performance review cycles, goal-setting, and incentive structures for recovery teams
Handle payroll coordination, attendance, leave management, and statutory compliance (PF, ESI, etc.)
Address employee grievances and maintain a healthy, respectful workplace culture
Support leadership on org structure,



workforce planning, and retention strategy as the company scales
Maintain HR records and audit trails in line with the company's compliance-first approach

Requirements
2–3 years of HR experience, ideally in BFSI, NBFC, collections, BPO, or fintech environments
Experience hiring at volume for operational/frontline roles (collections, calling, or similar)
Excellent interpersonal and communication skills; comfortable working closely with leadership
Ability to build HR processes from the ground up in a growing organization
High integrity — this role touches sensitive employee and compliance data

What We Offer
Ownership of the HR function at a fast-growing, tech-driven fintech recovery firm
Direct collaboration with leadership on scaling the team
Exposure to a compliance-first, high-performance culture in the lending recovery space

Pay: ₹20,000.00 - ₹40,000.00 per month

Work Location: In person

📌 Senior Hr Executive Delhi
🏢 The Right Hiring
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