CIS - Discovery , SM , Event Mgmt (certifications mandatory)
Solutioning and Design the ITOM solution using industry best practices.
Advise, design and configure integration solutions between ServiceNow and other CMDB tools.
Hands-on development to include creation, configuration and customization of patterns, Discovery Schedules, probe, sensors and Event rules
Integrate ServiceNow ITOM modules with a variety of enterprise monitoring tools, automation of alerts, application management tools using OOB plugins and API methods
Experienced in implementation on ServiceNow Discovery, Service Mapping, Event Mgmt and Orchestration use cases.