OwlSure enables Financial Services, Healthcare, and Life Insurance organizations to achieve value for their budgets, accelerate speed-to-market, and scale operations. Through thoughtfully designed solutions and highly automated managed services, we deliver reliable outcomes backed by deep technical expertise and a continuously optimized delivery platform.
About the Role
We’re Hiring: Senior ServiceNow Engineer/Lead
Required Skills
Strong experience with ServiceNow ITSM modules and processes.
Extensive hands-on experience developing Scoped Applications.
Robust knowledge of ServiceNow scripting, configuration, workflows, business rules, client scripts, script includes, UI policies, and related platform capabilities.
Experience with Service Catalog, Catalog Items, Record Producers, and workflows.
Strong experience with REST/SOAP API integrations.
Hands-on experience with IntegrationHub and Spokes.
Robust understanding of CMDB and Configuration Management best practices.
Experience setting up and configuring MID Servers from scratch.
Experience working with and customizing third-party ServiceNow applications.
Solid understanding of Change Management and related policies and workflows.
Proven experience working directly with clients and internal stakeholders.
Ability to gather requirements and rapidly create POCs and solution prototypes.
Excellent problem-solving, analytical, communication, and presentation skills.
Ability to provide technical recommendations based on prior implementation experience and industry best practices.
Preferred Skills
Experience with ServiceNow ITSM modules and processes.
Strong understanding of Change Management and related policies and workflows.
Equal Opportunity Statement
OwlSure is committed to diversity and inclusivity in the workplace.