Job Requirements

Role – Senior Manager – Portfolio Management

Function/Department – Credit Card

Location - Mumbai

Job Purpose:

Own portfolio P&L; and unit economics; drive lifecycle levers; design affluent collections with Risk; govern benefit costs and migrations; and deliver disciplined MIS, forecasting and reviews.

· Portfolio P&L; stewardship and unit-economics governance

· Lifecycle growth levers (activation, usage, spend deepening, attrition reduction)

· Risk partnership and affluent collections strategy

· Inorganic actions (migrations, transitions, sunsets)

· MIS, dashboards, forecasts and budgeting cadence

Primary Responsibilities:

· P&L; & Unit Economics

· Build unit-level metrics and P&L; with Finance

· Prepare monthly portfolio MIS (spends, activation, attrition)

· Ensure timely monthly budgeting and provisioning

· Track partner-led product costs and profitability (e.g., Maharaja Points)

· Rewards economics and breakage modelling with periodic ROI reviews and benefit rationalization cycles (quarterly/annual).

· Formal EWS (early warning)



and behaviour scorecards for affluent cohorts; playbooks for pre‑emptive line controls and treatment paths.

· UPI‑on‑Credit adoption tracking, MCC/category controls, and merchant/category stimulus strategy.

· Formal dormancy and high‑value retention programs.

· Growth & Lifecycle

· Develop acquisition plans and run acquisition campaigns

· Design and execute portfolio growth campaigns to increase activation and usage

· Analyse attrition, upgrades, lifecycle and execute actions

· Plan and execute merchant/platform-led offers

· Disputes & chargeback analytics with TAT governance; systematic fee/interest reversal rules for billing errors; root‑cause loops to other relevant teams

· Analytics & Reporting

· Build and maintain dashboards

· Run forecasts and impact analysis for portfolio changes

· Develop recent reports and dashboards to enhance visibility

· Risk & Collections

· Design and manage affluent-

📌 Senior Product Manager-Credit Cards (Mumbai)
🏢 IDFC FIRST Bank
📍 Mumbai