The Senior Solutions Consultant must have Strong Technical skills and be able to demonstrate how they are applied within a global support environment.
•Valuable communication skills are a positive for this position.
•Technical skills should complement the problem solving and communication skills to deliver a highly effective individual who is capable of adding real value individually and through a team.
•Ensure accurate, timely and quality delivery of services provided within a risk free controlled workplace, to ensure overall client satisfaction
Job Responsibilities
Communication should be good to interact with Team members, clients and manager. – both verbal and written
Should be having Good understanding about AIR config(all components)
Good understanding and hands on experience with Unix,
SQL and domain knowledge
Good Team player and should be helping team members for issue resolution
Willingness to adopt current technology and business process
Understand requirement or related documents
Should be able to troubleshoot environment, data control and operational issues.
Take initiative to Automate and streamlining the process using scripts and scheduling tool
Provide regular progress updates to the functional manager/ team Manager.
High potential to learn and deliver.
Good understanding of SDLC process