At Maersk, we are a global leader in integrated logistics, pioneering the industry for over a century. Our commitment to innovation and transformation continuously redefines the boundaries of what’s possible—setting new benchmarks for efficiency, sustainability, and excellence.
We believe in the power of diversity, collaboration, and continuous learning, and strive to ensure our people reflect the customers we proudly serve. With a workforce of over 100,000 employees across 130 countries, we work together to shape the future of global trade.

Join us as we leverage cutting-edge technologies and create global opportunities. Let’s sail together towards a brighter, more sustainable future with Maersk.
What We Offer:
Impact: Be part of a team that directly contributes to global operations.
Opportunity: Unlock professional and personal growth through diverse career pathways.
Innovation: Work with a team that embraces technology and continuous improvement.
Global Exposure: Collaborate across geographies and cultures.
Work-Life Balance:



Versatile working arrangements to support your well-being
Key Requirements
Graduate in any discipline.
Minimum 2 years of relevant experience, preferably in Supply Chain Management (SCM) or a related field.
Strong verbal and written communication skills.
Basic knowledge of MS Excel and ability to work with data and reports.

Key Responsibilities
Customer Channel Management: Manage customer interactions across different channels and ensure timely resolution of queries and requests.
Case Management: Handle customer cases from initiation to closure, ensuring appropriate follow-up and resolution within defined timelines.
Customer Onboarding & Relationship Management: Support new customer onboarding and maintain positive, long-term customer relationships.
Contract Management: Support contract administration, ensuring adherence to agreed terms, processes, and timelines.
Dispute Management: Coordinate with relevant internal teams to investigate and

📌 Lead Logistics Customer Experience and Operations Specialist (Pune)
🏢 A.P. Moller - Maersk
📍 Pune