Arctic Wolf, with its unicorn valuation, is the leader in security operations in an exciting and fast-growing industry—cybersecurity. We have won countless awards for our excellence in security operations and remain dedicated to providing an industry-leading customer and employee experience.
Our mission is straightforward: End Cyber Risk. We’re looking for a Sales Operations Administrator - Order Management Specialist to be a part of making this happen.
Location: Bengaluru, India
Hours: 6:00 AM – 3:00 pm IST (local time)
Position Overview and Objective
The Sales Operations - Order Management Specialist plays a key role in executing day-to-day order and contract operations across the quote-to-cash lifecycle. This position is responsible for ensuring accuracy in order processing, maintaining alignment with contract terms, and supporting some renewal quote generation. This role works cross-functionally with Sales, Customer Success, Legal, and Finance to ensure timely and accurate processing of orders and renewals.
Responsibilities - Order Processing & Order Management




• Process customer orders and enter accurate data into CRM and billing systems
• Review contracts and validate alignment with pricing, terms, and order details
• Ensure approvals are in place and orders meet internal policy requirements
• Collaborate with Legal and Finance to resolve discrepancies
• Respond to Sales inquiries related to orders, and invoices; and support order corrections as needed.
Responsibilities - Sales Support

• Provide first-level administrative sales support
• Support the end-to-end opportunity lifecycle, including renewal quoting as needed
• Serve as a data steward for accurate partner, prospect, and customer data within Salesforce.
Who You Are
• Detail-oriented with strong focus on accuracy
• Organized and able to manage high-volume work
• Strong communication and cross-functional collaboration skills
• Process-driven with a focus on data quality
Minimum Qualifications
• 2+ years of exper

📌 Sales Operations (India)
🏢 Arctic Wolf
📍 India