21 Aug
|
Important Business
|
Bengaluru
21 Aug
Important Business
Bengaluru
We are currently recruiting for Logistics Manager
Full Job Description
Job Summary - EZ Logistics is seeking a
skilled and experienced Logistics Manager who works in dual role as development
manager & Operational Manager you will work as responsible for Development,
Managing and Coordinating Logistics Operations within a specific region.
Business Development Manager
• Generate leads through existing and
new contacts for business in the field of FTL & LTL by
approaching new clients
• Daily Sales calls visit customers
• Focus on winning and maintaining a
profitable business.
• To develop and maintain a good
relationship with the client.
• Develop a system for strong payment
follow -up and should be able to take responsibility for outstanding
Operations Manager
The Operations Manager for logistics
operations is responsible for overseeing and managing the dispatches and
acknowledgement -receiving processes of a company. As an individual player, the
Operations Manager plays a critical role in ensuring efficient and effective
logistics operations. This includes coordinating with various stakeholders,
managing transportation activities, and maintaining robust connections within
the transportation industry.
The Operations Manager will work closely
with the logistics team and other departments to ensure smooth and timely
delivery of goods or services.
You will play a crucial role in
maintaining smooth operations while booking vehicles and fostering strong
relationships on behalf of EZ Logistics with local transport partners.
Design and implement solutions that
address the distribution and warehousing needs of our customers
Requirements
The Operations Manager has the end -to -end responsibility for
First & Mid Mile deliveries on all these aspects as per the internal norms
of the company
1. Dispatch Management: Strategically
plan and manage logistics, warehouse, transportation and customer services and
execute dispatch schedules to ensure timely delivery of products or services.
Monitor the movement of goods, track shipments, consider factors such as
vehicle capacity, delivery routes, and timeliness and address any delays or
issues. Collaborate with internal teams, suppliers, and transporters to
optimize logistics operations.
2.Acknowledgement Receiving: Keep
track of quality, quantity, stock levels, delivery times, transport costs and
efficiency, Oversee the acknowledgement receiving process to confirm successful
delivery and receipt of goods or services. Resolve any discrepancies or issues
related to delivery acknowledgements.
3. Local Transport Network:
Arrange warehouse, catalogue goods, plan routes and process shipments, utilize
your existing connections and experience in the logistics space to establish
and maintain relationships with local transport partners, including carriers,
warehouse and logistics service providers Leverage these connections to ensure
reliable and cost -effective transportation services.
4. Communication and Negotiation:
Possess excellent communication and negotiation skills to interact effectively with transport partners, vendors, Warehouse owners’ suppliers, manufacturers,
retailers, consumers and internal stakeholders. Collaborate closely with all
teams to ensure smooth coordination and timely delivery of goods.
5.
Performance Monitoring and Reporting:
Implement performance metrics and key performance indicators (KPIs) to measure
the effectiveness and efficiency of logistics operations. Monitor and analyze
logistics data to identify trends, patterns, and areas for improvement.
Generate regular reports and provide insights to management on logistics
performance.
6. Supervise, coach and train warehouse
workforce: Collaborate with cross -functional
teams, including the Sales and Marketing team, warehouse, and customer service,
to ensure seamless coordination and integration of logistics activities.
Provide guidance and support to the logistics team, including training,
performance evaluation, and coaching.
7: Comply with laws, regulations and ISO
requirements: Ensure compliance in hub
operations and logistics in all areas, execute plans for ensuring the
availability of adequate fleet and/or building the fleet and infrastructure to
meet the supply -demand.
8: Demonstrable ability to lead and manage staff: Manage the onboarding and training activities for
supervisors and Delivery Executives and ensure that they follow the required
guidelines while performing different tasks.
9: Ability to work independently and handle multiple
projects Ensure prompt
responses to queries /concerns raised by the Delivery Executives thereby
clearing doubts/ apprehensions if any.
As an Operations Manager, you will be
responsible for leading and managing all aspects of the company's day -to -day
operations, including logistics, supply chain, and fulfillment center.
You will also be responsible for
managing the company's Last Mile Operations, which includes the final delivery
of goods to customers.
Key Responsibilities:
à Ensure
100% on -time vehicle placement for the First mile, Mid Mile & last mile
logistics with track day -to -day operation.
à Collaborating with dispatchers and route
planners to ensure that delivery routes are optimized for efficiency.
à Managing delivery personnel, including
drivers and loaders, to ensure that they are meeting delivery timelines
and customer service expectations.
ÃOverseeing the maintenance and repair of
delivery vehicles and ensuring that they are compliant with safety
regulations.
à Developing and implementing strategies
for reducing delivery times and improving customer satisfaction.
à Monitoring delivery performance metrics
and identifying areas for improvement.
à Analyzing delivery data to identify
trends and patterns and developing strategies to address any issues.
à Managing relationships with third -party
delivery providers, such as Transporter/vendor and warehousing companies.
à Ability
to negotiate the cost from the vendor/transporter.
à Onboard
a large vendor base, who can provide Ad -hoc as well Fix vehicles.
à The
person should be responsible for daily MIS reports.
What you will do everyday:
· On -board Trucks ranging from 0.5 ton
to 40 Ton Trucks and shared warehouse space from 500 -10000 sq. feet and company
warehouse space from 10000 -200000 sq. feet
·On Board delivery partners for last
mile service from 2 -3 -wheeler, EV trucks. Ensure that they are well -trained,
process -driven and customer -centric
On -Boarding recent customers for FTL, LTL
Business for the company through approaching new clients.
· Ensure delivery of SLAs promised to
the customer
· Restore operations to normalcy when
things break
· Hire, coach and mentor a team of
Supervisors
Local Travel: The position is based at
Home Location and requires you to be on the field for 26 days in a month Be
willing to travel locally up to 250 km from your home location as required to
oversee transportation operations and build relationships with transport,
warehouse partners and vendors.
Language skills - Two or more languages
-Kannada, Tamil, Telugu, Malayalam, Marathi will be preferred and fluency in
the local language, with proficiency in English & Hindi as a Mandatory.
Qualifications and Skills:
1) Prior experience in logistics,
e -commerce, B2B, and D2C industry, with a focus on transportation and supply
chain management.
2) Familiarity
with the local logistics landscape, including knowledge of key transport
partners and their capabilities.
3) Proficiency in MS Excel and MS Word for
data management,
analysis and
reporting.
4) Excellent communication and negotiation
skills to collaborate effectively with internal and external stakeholders.
5) High
level of ownership & commitment to maintaining data confidentiality, Strong
organizational skills, attention to detail, and ability to multitask in a
fast -paced environment.
6) Flexibility
and adaptability to handle changing priorities and operational requirements.
7) Should
be well versed with the demographics of the region & Willingness to travel
between different cities.