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Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through qualified growth, flexibility, and personalized perks to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a recent industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.

Title

Manager- Business Analyst

Business unit

Integrated Facility Management (IFM)

Reporting to

Sr Director- Business Services

Key stakeholders

Account director, On-Account JLL IFM Director, Client RES team (Bank representatives)

Direct reports

Nil

Duties & responsibilities
Understand business and ensures there is integration between business

and technology




Work closely with the operations and technical teams and is a major

contributor to the requirements specification deliverable
Support the account director to drive Annual account plan across various

function
Drive and track India level KPI’s for the account
Support the IFM team in driving change management on major projects

and become a single point of contact for operational related updates to

the client
Provides analytic support by coordinating data extraction from various

databases and data interpretation
Create report templates and data gathering tools to meet desired future

standard
Data custodian & controller for all strategic decisions
Trend analysis and aligning with account management team
Technology Tools including Helpdesk – Trending and Analytics
Deliver output files for reports and dashboards
Managing transition of Technology tools between Global and Local teams
Sign off on data roadworthiness
F

📌 Manager, Business Analytics Gurugram (India)
🏢 JLL
📍 India