Job Description Talent Acquisition Executive / Senior Executive / Assistant Manager

Department: Human Resources – Talent Acquisition
Function: Front-End Sales Hiring
Experience: 4–8 Years
Location: Gurgaon
Industry: Retail / Luxury Retail

Role Overview

We are looking for a energetic and result-oriented Talent Acquisition professional responsible for managing end-to-end recruitment for front-end sales positions across retail stores. The role will involve understanding manpower requirements, sourcing and screening candidates, coordinating interviews, managing offer negotiations, and ensuring smooth onboarding within defined TATs.

Key Responsibilities

1. End-to-End Recruitment

- Manage the complete recruitment lifecycle from requisition to joining.
- Source candidates through job portals, LinkedIn, employee referrals, consultants, headhunting, and other relevant channels.
- Screen and shortlist candidates based on experience, communication, sales ability, customer orientation, and overall fit.
- Coordinate interviews with hiring managers and ensure timely feedback.
- Maintain regular follow-ups with candidates throughout the recruitment process.

2. Front-End Sales Hiring

- Handle hiring for Sales Associates, Senior Sales Associates, Customer Relationship Executives, Store Managers, Deputy Store Managers, and other retail positions.
- Support bulk hiring and recruitment drives for new store openings and business expansions.

3. Offer Management & Negotiation

- Manage the complete offer rollout process in coordination with internal stakeholders.
- Discuss compensation, joining dates, notice periods,



and other employment-related aspects with selected candidates.
- Negotiate offers effectively while ensuring alignment with internal salary structures and business requirements.
- Work closely with Store Managers, Area/Cluster Heads, Business Heads, and HR stakeholders to understand hiring priorities.
- Provide regular updates on open positions, candidate pipelines, interview status, offers, and joining status.

5. Recruitment MIS & Process Compliance

- Maintain accurate recruitment trackers and ensure all candidate information is updated in real time.
- Track key recruitment metrics including TAT, source mix, interview-to-selection ratio, offer-to-joining ratio, and closures.
- Ensure adherence to recruitment processes, documentation, approvals, and compliance requirements.
- Prepare regular recruitment reports and hiring dashboards for management review.

Key Skills & Competencies

- Strong understanding of end-to-end recruitment processes.
- Proven experience in front-end sales / retail hiring.
- Excellent candidate engagement and offer negotiation skills.
- Strong stakeholder management and communication skills.
- Ability to manage multiple requirements and work in a fast-paced environment.
- Strong follow-up and closure orientation.
- Good analytical and problem-solving skills.
- Proficiency in MS Excel and recruitment trackers/MIS.
- Ability to work independently and manage hiring targets within defined TATs.

Preferred Experience

- Experience in retail, luxury retail, premium brands, hospitality, or customer-facing industries will be preferred.
- Candidates with experience in Pan India / multi-location hiring will be an added advantage.

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