Job Description

Key missions of the position:

Field Service Site Engineer - AMC is responsible for managing Maintenance contracts at designated railway sites with a focus on achieving execution targets, safety of man Machines, deliver contractual commitments, Customer satisfaction, ensuring reliability of the product services in solid co-ordination with team customer.

Main responsibilities:
Manage execute Maintenance contracts of the designated site ensuing timely service delivery, delivering contractual commitments and compliance with safety and quality standards.
Resolve customer issues with strong collaboration and ensure customer satisfaction.
Spares inventory management.
Ensure feedback of field experience at all stages to improve reliability of the products
Periodic reporting of the open points of Customer and follow up till the action is closed
Manage and execute technical warranty activities including fault diagnosis, component replacement, and Customer NCR closure




Support during the commissioning of the Product/System on train and Locomotive and Support field validation and endurance trials of recent components and retrofits. If any in his location
Train and guide site technicians on AMC procedures, documentation, and technical updates.
Maintain safety, regulatory and contract related documentation at site for audits renewals.
Ensure adherence to Wabtec safety standards, promote a safety-first culture across the teams
Own Payment collection in coordination with commercial team

Education/Training
Bachelors degree in Mechanical/Electrical/Electronics

Professional Experience
4 to 5 years of experience in a similar role preferably in railway field with team handling.

Competence
Solid coordination, documentation, and communication skills
Robust analytical skills, Flexible attitude to work in changing environment
Ready to travel if required
IT literate and fully conversant with all Microsoft Office applications
Should have

📌 Site In Charge Hosur
🏢 Wabtec
📍 Hosur