We are looking for a Back Office Sales Executive to manage customer enquiries, sales follow-ups and order coordination for an established industrial engineering products company.

The role is completely office-based and involves handling customers through phone, email and WhatsApp, preparing quotations, converting enquiries into orders and coordinating with internal teams for smooth order processing.

Role & responsibilities
Handle sales enquiries through telephone calls, email and WhatsApp.
Understand customer requirements and provide suitable product details and quotations.
Regularly follow up with existing and potential customers.
Convert enquiries into confirmed orders.
Follow up with customers until the order is successfully received.
Prepare and send quotations, order confirmations and sales-related communications.
Coordinate with Sales, Accounts,



Dispatch and Production teams for order processing.
Maintain accurate customer and enquiry records.
Develop relationships with existing customers and identify repeat-order opportunities.
Negotiate with customers and work towards achieving monthly sales/order targets.

Preferred candidate profile
Excellent spoken and written English
Solid communication and convincing skills
Valuable follow-up and negotiation skills
Comfortable handling customers over the telephone
Ability to convert enquiries into orders
Basic MS Excel / MS Office
Valuable email communication
Target-oriented and disciplined
Ability to coordinate with multiple internal departments

Graduate candidates preferred.

📌 Back Office And Sales Executive Mumbai (India)
🏢 Talent Corner HR Services
📍 India