21 Aug
|
Recognized
|
Pune
Client Relationship Management:
- Serve as the primary point of contact for key clients, ensuring long -term success and satisfaction.
- Build and maintain strong, long -lasting relationships with client stakeholders.
- Understand client needs and objectives, and ensure our solutions meet those needs effectively.
Service Delivery Oversight:
- Coordinate with cross -functional teams to ensure timely execution of services and resolution of any operational challenges.
- Monitor the delivery of impact reports, recycling certificates, and other key service components.
- Track client engagement and proactively address any gaps or feedback.
Account Growth & Retention:
- Identify opportunities to expand service offerings and increase account value.
- Collaborate with the sales and product teams to upsell or cross -sell services based on client needs.
- Drive renewal discussions and maintain high client retention rates.
Reporting & Communication:
- Maintain clear documentation of all client interactions, updates, and service milestones.
- Share regular updates and reports with clients regarding impact metrics, service performance, and sustainability outcomes
- Present data and insights in a client -friendly manner through presentations and review meetings.
Client Onboarding & Transition Support:
- Work closely with the onboarding team during the transition phase for new clients.
- Ensure smooth handover from onboarding to account management.
Requirements
What we're looking for:
- Bachelor's degree in Business, Marketing, Environmental Science, or a related field.
- 0 -2 years of experience in client -facing roles, preferably in B2B or sustainability -driven companies.
- Strong communication, coordination, and relationship -building skills.
- Analytical mindset and attention to detail.
- Proficiency in English (written and spoken).
- Proficiency in MS Excel, PowerPoint, and Canva for report creation and presentations.
- Familiarity with CRM tools (e.g., HubSpot, Zoho) and helpdesk platforms (e.g., Freshdesk, Zendesk) is an added advantage.
- Comfort with using Google Workspace and internal tracking systems.
- Culture Fit: Must align with PadCare’s values – Integrity, Entrepreneurship, Collaboration, Customer -First, Innovation.
Work Mode: Full -time, Pune -based
Benefits
Why Join us:
- Compensation: Market-competitive salary in line with industry standards.
- Growth Path: Opportunity to scale into Key Account Manager and beyond as PadCare expands globally.
- Purpose With Impact: Join a mission -driven team transforming menstrual hygiene through sustainable solutions that uplift women’s health, the setting, and sanitation workers' dignity.
- Eco -Warrior in Action: Help recycle millions of sanitary pads and actively reduce landfill waste and carbon emissions—real impact, not just buzzwords.
- Innovation Meets Heart: Be part of a team that blends empathy with patented 5D recycling tech to build the future of circular economy.
- Grow With Us: We’re a fast -gowing, venture -backed startup offering real opportunities to scale your career as we scale our impact.
- A Culture That Cares: Work in a space where collaboration, inclusivity, and purpose aren’t just values—they’re how we roll every day.
📌 Key Account Executive (Pune)
🏢 Recognized
📍 Pune