Job Title: F&B; Executive
Department: Food & Beverage Service
Job Purpose:
To ensure smooth day-to-day operations of the restaurant floor, deliver excellent guest service, and support the F&B; team in achieving service standards and revenue targets.
Key Responsibilities:
Ensure high standards of guest service are maintained at all times during service hours
Coordinate between kitchen and service staff for timely order delivery
Handle guest queries, feedback, and complaints promptly and professionally
Oversee table setup, cleanliness, and ambience of the outlet
Ensure adherence to SOPs for hygiene, safety, and service standards
Assist in training and supervising junior staff (stewards, commis, hostess)
Monitor stock levels of service essentials (crockery, cutlery, linen, etc.) and coordinate replenishment
Support in upselling food and beverage items to enhance guest experience and revenue
Assist management in daily briefings and ensure team is updated on menu changes, promotions, and offers
Maintain billing accuracy and coordinate with cashier/POS for smooth checkout process
Ensure compliance with company policies and statutory requirements (FSSAI, etc.)
Skills & Competencies:
Positive communication and interpersonal skills
Guest-centric approach with problem-solving ability
Basic knowledge of F&B; service standards and etiquette
Team player with leadership potential
Ability to work in a quick-paced setting and rotational shifts
Eligibility:
Graduate / Diploma in Hotel Management or related field preferred
2- 4 years of experience in F&B; service in a restaurant/hospitality setup
Other Requirements:
Willingness to work in shifts, weekends, and holidays
Well-groomed and presentable