Location: Tellapur, Hyderabad, Telangana
Company: Pawkie Planet
Employment Type: Full Time

Pawkie Planet is a premium dog boarding and pet care destination built around one simple idea: Every tail wags here.

We are looking for a friendly, organised, and responsible Receptionist to be the first point of contact for our pet parents. The ideal candidate should be confident communicating with customers, comfortable handling bookings and payments, and genuinely comfortable around dogs.

What You'll Do
Welcome pet parents and visitors warmly and professionally
Handle check ins and check outs for boarding, daycare, and other services
Manage customer enquiries through phone, WhatsApp, and in person
Handle bookings, appointments, and customer information
Maintain accurate records of dogs, pet parents, bookings, and payments
Coordinate with the boarding, daycare and grooming teams
Communicate key instructions and requirements from pet parents to the relevant team
Handle billing and payment collection
Follow up with customers regarding bookings, services,



and pending information
Help ensure a smooth experience for pet parents from arrival to departure
Address basic customer concerns and escalate issues when required
Maintain a clean, organised, and welcoming reception area

What We're Looking For
Prior experience in reception, customer service, hospitality, or a similar role
Excellent communication and interpersonal skills
Comfortable speaking with customers in person and over the phone
Valuable organisational and multitasking skills
Basic computer knowledge and familiarity with WhatsApp
Ability to handle bookings, payments, and customer records accurately
Friendly, patient, and professional personality
Comfortable being around dogs of different sizes and temperaments
Genuine love for dogs and interest in pet care

Positive to Have
Experience in a pet care, veterinary, hospitality, cafe, or customer service environment
Experience u

📌 Receptionist Rangareddy (Ranga Reddy)
🏢 Pawkie Planet
📍 Ranga Reddy