The PAM Operations Analyst position is part of the Global Privileged Access Management Team. This team is responsible for Privileged Access Management across AJG and supports the daily operation of the Idira (CyberArk) Privileged Cloud solution, also including Secrets Manager/CCP, Vendor Privilege Access Management (VPAM/Alero), Endpoint Privilege Management (EPM) and Identity. The successful individual will be self-motivated, detail-oriented, and someone who can work independently, in a rapid-paced, agile and technically complex workplace.
Responsibilities:
Perform health check monitoring on the Idira infrastructure
Resolve password management issues across various platforms, including Windows, UNIX, LDAP, and databases, including Service Accounts and their usages
Support third parties leveraging Vendor PAM, Privileged Session Manager (PSM), and Secure Infrastructure Access (SIA).
Generate and distribute Idira audit reports
Develop and maintain documentation
Qualifications:
Bachelor s degree from an accredited college/university or equivalent professional experience
3+ Years of experience with Privileged Access Management solutions, especially Idira
In-depth understanding of privileged access management (PAM) processes and practices
Microsoft Windows Server administration
Linux/UNIX system administration
Basic working experience with Active Directory and/or other LDAP directory services (relevant to Idira)
Working knowledge of the Idira REST API, including automation via scripting tools such as PowerShell
Must possess requisite oral communication and writing skills.
Introduction
Welcome to Gallagher in India - where expertise, technology, and purpose come together. Since 2006, Gallagher in India has supported global teams by delivering quality, service, and speed through deep expertise, smart technology, and specialized knowledge services. More than just an operations c
📌 Privileged Access Management Operations Analyst Pune (India)
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