This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Revenue Retention Specialist based in India.
This role is focused on protecting revenue by ensuring client accounts, licenses, partner tags, and commission records remain accurate and properly aligned. You will work across CRM, partner-store, and billing data to identify discrepancies before they impact revenue. The position combines recurring audits, account reconciliation, client re-engagement, and internal coordination. You will also monitor account activity for signals that could affect subscriptions or partner commissions. Success requires exceptional attention to detail, strong organizational skills, and confidence working with financial and licensing information. This is an operational role suited to a self-directed qualified who can manage recurring workflows accurately with minimal supervision.
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Accountabilities
Audit pending and unpaid commissions against partner records to identify discrepancies and potential revenue leakage.
Review new client signups to verify that partner tags are associated correctly and on time.
Map profile IDs to the appropriate client accounts within the CRM and maintain accurate account relationships.
Keep client records up to date when ownership, account tiers, licensing, or partner-tag status changes.
Audit license counts and identify discrepancies between purchased and billed licenses, escalating issues for correction when necessary.
Monitor accounts for at-risk or expiring partner tags and take appropriate action to help maintain commission eligibility.
Re-engage inactive clients when their inactivity could place partner tags or subscription status at risk.
Identify positive licensing signals, such as significant user increases or license upgrades, and communicate relevant opportunities to the assigned consultant.
Respond to client billing questions related to internal invoicing and ensure inqu
📌 Revenue Retention Specialist (India)
🏢 Jobgether
📍 India
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