Overview
As a Business Analyst, this position drives client onboarding success, optimizes operational processes, and translates business requirements into scalable products and automation solutions. The role serves as a bridge between clients, internal stakeholders, and technical teams to support solution delivery, data-driven decision-making, and continuous process improvement. It aligns with Business Analyst responsibilities and includes advanced exposure to analytical, reporting, and process optimization work.
Responsibilities
Act as the primary point of contact for current and existing clients during onboarding and post-implementation phases.
Own the end-to-end implementation journey for standard and high-priority enterprise clients, ensuring smooth adoption and adherence to defined onboarding milestones.
Manage complex client engagements involving multiple stakeholders, systems, and dependencies.
Gather, analyze, and document client requirements, operational gaps, and business needs.
Collaborate with product, engineering,



and operations teams to design and deliver scalable solutions aligned with client and business objectives.
Draft and finalize functional and business specifications, securing stakeholder approval before development begins.
Collect, analyze, and interpret client and operational data to identify risks, trends, and improvement opportunities.
Prepare structured reports and communicate insights to internal and external stakeholders.
Drive process improvement and automation initiatives that reduce manual effort, improve accuracy, and streamline workflows.
Coordinate with cross-functional teams during development, testing, deployment, and post-deployment validation while maintaining complete implementation documentation.
Qualifications
Bachelor's degree in Business Administration, Information Systems, Computer Science, Operations, or a related field; equivalent practical experience may be considered.
3+ years of experience in business analysis, client on

📌 Business Analyst I (Hyderabad)
🏢 RealPage
📍 Hyderabad