At Dow, we believe in putting people first and we’re passionate about delivering integrity, respect and safety to our customers, our employees and the planet.
Our people are at the heart of our solutions. They reflect the communities we live in and the world where we do business. Their diversity is our strength. We’re a community of relentless problem solvers that offers the daily opportunity to contribute with your perspective, transform industries and shape the future. Our purpose is simple - to deliver a sustainable future for the world through science and collaboration. If you’re looking for a challenge and meaningful role, you’re in the right place.
About you and the role
As a HR Learning Manager based out in Navi Mumbai, you will lead the Mumbai Learning Services team to execute on learning administration, content management, and Learning Management System (LMS) reporting — delivering defined service levels for the enterprise and serving as the operational backbone of the centralized Learning & Development (L&D;) model.
Key Responsibilities
Lead and develop Mumbai Learning Services team — performance management, skill development, and team capacity planning
Oversee delivery of all learner support and administrative SLAs — access provisioning, RTW reinstatement, enrollment resolution, training plan management
Manage content setup operations — current course setup, bulk updates, content archiving, lifecycle management execution
Produce and deliver standard compliance reports and LMS analytics on defined cadence
Manage team workload and capacity — flag demand spikes, resource constraints, and automation opportunities to LMS Management
Escalate systemic process failures or SLA breaches to LMS Management and E2E Process roles
Partner with LMS Management on Workday Learning administration —ensure team is trained and certified on platform
Qualifications
Bachelor's/ Master's degree with HR Specialization.
10-12 years of relevant experience in HR with at least 3 yea