Official Title: Probation Case Administrator I - Salem District Court

Pay Grade: Grade 7S

Salary Range: 7S Entry Level Pay $48,584.90 to Pay Range Maximum $65,931.32

Starting Pay: $48,584.90

Salary Notes: This position is designated as a Union position. All current hires
must start at the entry level rate for this role per the collective bargaining
agreement/MOA with OPEIU, Local 6. Pay may advance within the salary band
according to the CBA/MOU.

Departmental Mission Statement: Protecting and Building Safer, Healthier,
Stronger Communities.

Position Summary: Performs entry-level probation case data entry processes, runs
data queries in Court Activity Record Information (CARI) system, compiles daily
trial list, and provides administrative assistance within assigned office.
Provides customer service to coworkers, lawyers, law enforcement, and the
general public over the phone and in person. Case processing may be done using
an electronic filing and/or case management system.

Supervision Received: Works under the direction of Department Head or their
designee.





Essential Functions and Responsibilities: • Provides customer service at front
counter. Answers incoming calls and directs calls to appropriate personnel.
• Enters and updates restraining orders.
• Receives, dates, stamps, sorts, and distributes incoming mail. Processes
outgoing mail.
• Copies, files, retrieves, and sorts court papers, documents, and folders
according to established procedures. Pulls folders for court sessions.
• Updates CARI's with upcoming continuance date and depositions.
• Provides assistance to attorneys, litigants, and law enforcement personnel.
Responds to routine requests for information concerning cases, scheduling, and
court procedures. May assist with filling out forms and applications,
scheduling, and informing of court procedures.
• Retrieves criminal records, enters initial data, and updates records and
orders in various automated system.
• Assists Probation Officers with closin

📌 Probation Case Administrator I (Salem)
🏢 Massachusetts Trial Court
📍 Salem