Job Title:
Manager - Ops Support
Job Description
Skillset Expected: -
1. Data Literacy & Manipulation: The ability to independently extract and clean large datasets using SQL and basic Python, reducing reliance on IT.
2. Financial Modeling: Creating dynamic forecasting, budgeting, and scenario-planning models using advanced Excel features (e.g., Power Query, macros, and financial math formulas)
3. Data Storytelling & Communication: Simplifying complex numerical data into clear, persuasive narratives for non-financial stakeholders and executives
4. Business Acumen: Understanding overarching industry trends, key performance indicators (KPIs), and how data insights impact bottom-line revenue.
5. Market Research & Consumer Insights: Expertise in quantitative and qualitative analysis to understand target demographics and market positioning
6. Cross-Functional Communication: Translating complex data into actionable insights for diverse stakeholders, including HR, operations, and executive teams.
7. Change Management:



Driving recent processes or business changes across teams without causing misses.
Key Responsibilities: -
Business Insights: -
1. Data-Driven Strategy: Translating business goals into analytical solutions, tracking Key Performance Indicators (KPIs), and conducting deep-dive analyses to operational performance, enhance client insights & stabilize business.
2. Reporting & Visualization: Designing and managing automated dashboards and executive reports (using tools like Tableau or Power BI) that provide a clear, real-time view of business health
3. Market & Customer Research: Analyzing client behavior, competition trends data to uncover growth opportunities and guide new product development or business strategies.
4. Team Leadership: Managing, mentoring, and developing a team of data analysts to ensure high-quality, accurate, and timely analytical outputs
Financial Reporting: -
1. Data Analysis & KPI Tracking: Monitoring operational and financial metrics, analyzing

📌 Manager - Ops Support (Gurugram)
🏢 CNX
📍 Gurugram