Wärtsilä is an innovative technology company known for being a forerunner in the Marine and Energy markets. Every day, we – Wärtsilians - put our hearts and minds into turning Wärtsilä's purpose of enabling sustainable societies through innovation in technology and services into reality. Our ultimate aim is to provide increased value to both our customers and society. New, game-changing ideas and continuous improvement have been part of our DNA since 1834. Together, we can create new business opportunities and more sustainable future that we can all be proud of. We want to transition the world towards a decarbonised and sustainable future. By pushing the boundaries of engineering and technology, we can make it work. We are always on the lookout for future-oriented talent – want to join the ride?Service Engineer, 4-Stroke Engines (Marine)
Job Purpose
Provides technical engineering support and executes field service activities, ensuring high-quality service delivery and customer satisfaction.
Key Accountabilities
Performs technical tasks and troubleshooting in the field,
contributing to the functionality of equipment and diagnosing and resolving technical issues in collaboration with the service team and customers.
Provides technical support and guidance to customers, enhancing their experience and ensuring the reliability of products in operation.
Collaborates across multiple customers, external stakeholders and cross-functional teams to coordinate on-site activities and share expertise, ensuring timely and effective service delivery and contributing to service delivery excellence.
Participates in the continuous development of field service processes and methods by providing feedback on service processes and equipment performance, aiming for increased efficiency and customer satisfaction.
Maintains accurate records and reports of field service activities, ensuring compliance with company policies and customer requirements. Adheres to safety and quality standards.
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📌 Service Engineer (Navi Mumbai)
🏢 Wärtsilä
📍 Navi Mumbai
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