The People Operations Manager plays a critical leadership role in delivering caring, consistent, and high-quality employee experience across the full Hire-to-Retire lifecycle. Reporting to the People Operations Regional Head, this position leads a team of People Operation Advisors across multiple locations, with responsibility for day-to-day service delivery, process excellence, and team engagement across employee life cycle.
With deep expertise in HR operations, systems, and processes, the Manager ensures smooth execution of key HR lifecycle moments, such as onboarding, job changes, and exits, while continuously seeking opportunities to simplify and improve how services are delivered. This role is instrumental in fostering a culture of care and operational excellence, where each employee interaction reflects our commitment to service and people-centricity.
Key Responsibilities
Team Leadership & Development
Lead and engage a team of People Operation Advisors across multiple countries, ensuring alignment, collaboration, and high team morale.




Coach and develop team members by setting clear goals, providing regular feedback, and fostering continuous learning in HR processes and systems.
Plan and manage resource allocation, workload distribution, and case assignment to ensure optimal service delivery and coverage.
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Operational Excellence
Oversee the delivery of timely, accurate, and high-quality HR operational services across the Hire to Retire E2E full employee lifecycle.
Elevates the recruitment framework, focusing on enhancing operational efficiency and ensuring compliance across all recruitment operational activities across all brands served.
Ensure consistent and correct data entry in Workday and other HR systems, maintaining a strong focus on data integrity and audit readiness.
Resolve or escalate complex employee queries, providing expert guidance on policies, perks, and local compliance matters.
Drives and monitor KPIs and service levels, taking corrective a

📌 People Operations Manager (Bengaluru)
🏢 Maersk
📍 Bengaluru