BCMS Manager Role Summary The Senior BCMS Coordinator/Manager is responsible for managing and enhancing the organization’s Business Continuity Management System (BCMS). This role independently drives Business Impact Analysis (BIA), continuity planning, testing, and audit readiness while working closely with cross-functional stakeholders to ensure operational resilience and compliance with ISO 22301 standards. Key Responsibilities • Manage end-to-end BCMS activities across assigned business units by ensuring all components of the Business Continuity Management System (BCMS) framework are effectively implemented, maintained, and continuously improved in alignment with organizational and regulatory requirements. This includes preparing Functional Recovery Plan , Risk Assessment and Business Impact Analysis. • Facilitate and conduct Business Impact Analysis (BIA) workshops by engaging with key stakeholders to identify critical business processes, assess potential impacts of disruptions, determine recovery objectives (RTO/RPO), and document dependencies, risks, and mitigation strategies.



• Lead the development, review, and maintenance of Business Continuity Plans (BCPs), manuals, and procedures to ensure they remain comprehensive, up-to-date, and aligned with business operations, regulatory expectations, and industry best practices. • Plan, design, and execute simulation exercises, including tabletop drills and call tree testing, to validate the effectiveness of BCPs, improve response readiness, and identify areas for enhancement through post-exercise reviews and corrective action tracking. • Monitor IT Disaster Recovery (DR) drills by coordinating with IT teams, tracking execution status, analyzing outcomes, identifying gaps, and ensuring timely closure of issues to strengthen IT resilience. • Support incident response and crisis management activities by coordinating with cross-functional teams, facilitating communication, ensuring adherence to escalation protocols, and

📌 Lead BCMS (India)
🏢 National Payments Corporation Of India (NPCI)
📍 India