About the Role
In this role as a Technical Product Manager - CIAM, you will:
Lead discovery for CIAM use cases across products (B2C/B2B/hybrid):
sign-up, sign-in, account recovery
SSO, MFA / step-up authentication
identity lifecycle (create, update, deactivate, delete)
session/token management (as applicable)
authorization patterns (roles/scopes/claims as applicable)
consent and privacy preferences (where identity-related)
Be the "voice of the customer" for identity experiences; balance security, usability, and conversion.
Maintain a prioritized backlog (themes → epics → stories) and keep engineering unblocked.
Write clear technical requirements and user stories (including edge cases, failure states, and non-functional needs).
Partner closely with engineering and architecture on:
API design and integration patterns
dependencies with downstream systems (entitlements, billing, CRM, analytics, support tooling)
platform decisions (build vs buy, migration/deprecation, rollout strategy)
Lead/participate in agile ceremonies and support execution with the scrum team.




Coordinate releases and internal communications:
release notes, rollout plans, stakeholder updates, training/adoption materials
Collaborate cross-functionally with Security, Privacy/Legal, Sales, Marketing, and Customer Support to gather feedback and refine priorities.
Stay current on CIAM market trends, threats, and best practices; identify opportunities to improve capabilities and reduce risk.
Shift Timing: 2pm IST to 11pm IST
Work Mode: Hybrid
About You
You're a fit for the role of Technical Product Manager - CIAM, if your background includes:
Bachelor's degree or equivalent experience.
6+ years as a Product Manager/Owner on web-based products and/or APIs and solid preference for experience with Identity & Access Management (IAM/CIAM)
Demonstrated experience in enterprise product lifecycle management (discovery, delivery, launch, iteration).
Experience leading and working with cross-functional agile/scrum t

📌 Technical Product Manager, CIAM (Bengaluru)
🏢 Thomson Reuters
📍 Bengaluru