Headline:Kickstart Your IT Career as a Trainee in Our Dynamic IT Services Team

Role and impact:• Install, configure, and troubleshoot desktop hardware, printers (local and network), and peripheral devices, including iPads, iPhones, and Android devices.• Manage IT assets for employees using the designated asset management tool.• Create and maintain folders on file shares, including access and permission management.• Assist users with Outlook email configuration and resolve Microsoft Office–related issues.• Log, track, and resolve incidents and service requests using the IT ticketing tool, escalating as required.• Coordinate with hardware vendors (such as Dell and Lenovo) for warranty, repairs, and replacements.• Provide logistical support for onboarding, including setup and distribution of new computers and peripherals.• Handle inbound user calls and provide first-level IT support in a timely and skilled manner.• Collaborate with Global IT Operations to resolve known and escalated issues, ensuring seamless IT operations across the organization.





What you will bring:You bring a diploma or bachelor’s degree in computer science or an equivalent field, or relevant IT training and knowledge. Experience in IT support—whether as a freelancer or in a formal role—is valued, and you are eager to join as a Trainee. You have a strong service mindset, ownership, and accountability, and you excel at diagnosing and resolving technical issues with a customer-focused approach. Your working knowledge of Microsoft O365 and System Center Configuration Manager (SCCM) is an advantage. You are willing to work in an 18×5 rotational shift model, maintain punctuality, and proactively plan your schedule to ensure service continuity. Strong English communication and client-facing skills are essential, and you are committed to supporting continuous improvement of help desk procedures and documentation.

Why join us:Joining Topsoe means stepping into a world of innovation and growth. As a T

📌 Trainee (New Delhi)
🏢 Topsoe
📍 New Delhi