Engineer II Field service-LC (Bengaluru)

Engineer II Field service-LC (Bengaluru)

21 Aug
|
Thermo Fisher Scientific
|
Bengaluru

21 Aug

Thermo Fisher Scientific

Bengaluru

Work Schedule
Standard (Mon-Fri)
Environmental Conditions
Fluctuating Temps hot/cold
Job Description
As part of the Thermo Fisher Scientific team, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the world’s toughest challenges, like protecting the environment, making sure our food is safe or helping find cures for cancer.
Role Summary
We are looking for an experienced HPLC Service Engineer to provide field service and technical support for HPLC/UHPLC systems. The role will be responsible for installation, preventive maintenance, troubleshooting, repairs, qualification support, and ensuring high instrument uptime and customer satisfaction.
Key Responsibilities
Install, commission, maintain, and repair HPLC/UHPLC systems at customer sites.




Perform preventive maintenance and systematic troubleshooting of instrument hardware and performance issues.
Diagnose problems related to pumps, autosamplers, injectors, detectors, fluidics, electronics, and system communication.
Perform instrument performance verification and support IQ/OQ/qualification activities as applicable.
Respond to customer service calls and ensure timely resolution with minimum instrument downtime.
Provide customers with technical guidance on instrument operation, routine maintenance, and good HPLC practices.
Complete service reports and other required documentation accurately and on time.
Coordinate with technical support, applications, sales, and other internal teams for complex customer requirements.
Follow applicable quality, EHS, and customer-site compliance requirements.
Manage assigned territory/service calls effectively and maintain solid customer relationships.

📌 Engineer II Field service-LC (Bengaluru)
🏢 Thermo Fisher Scientific
📍 Bengaluru

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