Role & responsibilities

Job Summary

Senior-level consultant responsible for supporting, troubleshooting, and enhancing Oracle Fusion Financials applications. The role acts as a bridge between business users and technical teams, ensuring issue resolution, system stability, and continuous improvements across Finance modules.

Key Responsibilities
Application Support & Issue Resolution
Provide L2/L3 production support for Oracle Fusion Finance modules (GL, AP, AR, FA, CM).
Analyze, reproduce, and resolve functional and technical issues raised by users.
Handle incident, problem, and change requests (ITIL aligned).
Perform root cause analysis (RCA) and ensure permanent fixes.
Functional & Techno-Functional Activities
Act as a bridge between finance business users and technical teams.
Translate business requirements into functional and technical specifications.
Configure and maintain finance setups:
Chart of Accounts
Ledgers & Sub-ledgers
Approval workflows & security
Finance Module Expertise
Provide solid functional expertise in:
General Ledger (GL)




Accounts Payable (AP)
Accounts Receivable (AR)
Fixed Assets (FA)
Cash Management (CM)
Support core finance business flows:
Procure-to-Pay (P2P)
Order-to-Cash (O2C)
Record-to-Report (R2R)
Technical Support & Integrations
Work on:
Oracle Integration Cloud (OIC)
REST/SOAP APIs
FBDI/ADFDI data loads
Support and troubleshoot:
BI Publisher reports
OTBI analytics
SQL-based data issues
Testing & Release Management
Support SIT, UAT, and regression testing cycles.
Validate quarterly Oracle patches/updates and assesses impact.
Deploy fixes and enhancements with minimal business disruption.
User Support & Training
Provide end-user support, training, and knowledge transfer.
Develop user guides and troubleshooting documentation.
Act as primary contact for escalations.
Continuous Improvement
Identify process gaps and recommend automation or

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