20 Aug
|
Attarix Talent Solutions Mumbai
|
Mumbai
20 Aug
Attarix Talent Solutions Mumbai
Mumbai
5+ years in BPO Quality/QA leadership with solid sales-process exposure, call auditing, real-time coaching, team management, performance analytics and proven impact on conversion, productivity & CX.
5 days US Shift (Night Shift) 9:00 PM-6:30 AM IST.
Required Candidate profile
Lead BPO quality through call audits, real-time coaching, training and analytics. Drive sales quality, conversion, FCR, productivity and customer experience while improving processes and revenue.
📌 Quality & Training Team Leader Mumbai
🏢 Attarix Talent Solutions Mumbai
📍 Mumbai