Key Responsibilities
Handle inbound and outbound calls for property enquiries.
Understand customer requirements including budget, location, configuration, and purchase timeline.
Qualify leads based on buying intent and project suitability.
Provide basic project information and recommend relevant properties.
Schedule and confirm site visits for prospective customers.
Conduct regular follow-ups through calls and WhatsApp.
Maintain accurate customer records and activity updates in CRM.
Coordinate with Relationship Managers and sales teams for lead handover.
Reactivate old leads and maintain engagement with potential buyers.
Ensure a skilled and positive customer experience during every interaction.

Required Skills
Excellent communication and interpersonal skills.
Robust telecalling and customer handling abilities.
Lead qualification and follow-up management.
Basic sales and objection-handling skills.
CRM and data management knowledge.




Valuable listening and relationship-building skills.
Ability to work in a target-driven workplace.

Language Requirements
English (Mandatory)
Kannada, Hindi, Telugu, or Tamil will be an added advantage.

Preferred Experience

Candidates with experience in Real Estate, Pre-Sales, Telecalling, Inside Sales, Customer Service, Banking, Insurance, Education, or Lead Generation will be preferred.

Freshers with excellent communication skills and a strong learning attitude may also apply.

Key Performance Indicators (KPIs)
First-contact response time
Calls made
Contact rate
Qualified leads generated
Qualification rate
Site visits scheduled
Site visit show-up rate
Follow-up completion
CRM accuracy
Lead handover quality
Database reactivation
Customer communication quality

📌 Pre Sales Executive Bengaluru
🏢 Propz Realty
📍 Bengaluru