Senior TechnoFunctional Consultant responsible for support, maintenance, and enhancement of Oracle Fusion EPM Account Reconciliation Cloud Service (ARCS). The role involves production support, issue resolution, user assistance, and minor enhancements while ensuring system stability and compliance.
Key Responsibilities
A. Production Support
Provide L2/L3 support for Oracle ARCS application issues
Analyze and resolve incidents, service requests, and defects within SLA timelines
Perform root cause analysis (RCA) and implement permanent fixes
Monitor daily jobs, reconciliations, and data loads
B. Functional Responsibilities
Manage reconciliation lifecycle (preparers, reviewers, approvals)
Maintain reconciliation templates, formats, and compliance rules
Handle transaction matching rules and tuning
Support month-end and period-close activities
C. Technical Responsibilities
Configure and support:
Auto reconciliation rules
Matching rules and data sources
Profiles, formats, and attributes
Handle:
Data integration (via Data Management / FDMEE / EPM Data Integration)
File-based loads and validations
Debug issues using logs and system diagnostics
D. Enhancements & Change Management
Implement minor enhancements and CRs
Support deployments between settings (DEV/UAT/PROD)
Assist with application configuration changes as per business requirements
E. Stakeholder Management
Interact with Finance users and business stakeholders
Provide functional guidance and training
Participate in client calls and status reporting
F. Compliance & Governance
Ensure reconciliations meet audit and compliance requirements
Maintain documentation (SOPs, KT docs, runbooks)
Support audit cycles and provide required system data
Required Skills