Executive Soft Services

Role Title

Soft Services Executive Facility Management

Depart

ment

Soft Services / Operations

Reporting To

Facility Manager

Role Purpose

To ensure delivery of highquality soft services through workforce management, hygiene excellence, and customer satisfaction.

Key Responsibilities
Manage housekeeping and soft services operations.
Plan duty rosters and staff allocation.
Monitor hygiene, grooming, and service quality.
Coordinate with vendors and manage consumables inventory.
Conduct training and team engagement activities.
Resolve customer complaints within SLA timelines.
Ensure availability and upkeep of housekeeping equipment.
Support budget tracking and MIS reporting.
Maintain safety, security, and site discipline.

Key Skills
Workforce supervision
Vendor management
Customer orientation
Inventory control
Training delivery

Qualification

Graduate / Diploma or equivalent

📌 Senior Soft Service Executive Pune
🏢 ISS India
📍 Pune