Key Responsibilities
Handle B2C sales and patient counselling for clinic treatments and packages.
Convert enquiries, walk-ins and prospective patients into paid treatments/packages.
Follow up with leads through telephone calls, WhatsApp and in-person interactions.
Explain treatment plans, packages, advantages and pricing clearly to patients.
Maintain regular follow-up with existing patients to improve renewals, referrals and repeat business.
Achieve monthly sales and conversion targets assigned by the clinic.
Maintain daily records of leads, follow-ups, conversions and collections.
Coordinate closely with Doctors and the Clinic Head to improve patient conversion and experience.
Candidate Profile
Minimum 2 years of proven B2C sales experience.
Robust communication and convincing/persuasion skills.
Target-oriented, energetic and confident personality.
Ability to build rapport with customers/patients and handle objections.
Comfortable making regular follow-up calls and WhatsApp communication.
Healthcare, Ayurveda, wellness, fitness or insurance sales experience preferred.
Marathi, Hindi and English communication skills preferred.