Handle guest check-in and check-out efficiently.
Manage room reservations, cancellations, modifications, and extensions through eZee Absolute.
Update guest profiles, room status, rates, packages, and booking information accurately.
Handle walk-in, direct, corporate and OTA reservations.
Coordinate with Housekeeping regarding room availability, clean rooms, blocked rooms, and priority rooms.
Manage guest requests, complaints, and queries professionally.
Handle room tariff postings, additional charges, discounts and bill settlements.
Process payments through cash, card, UPI and company/corporate billing.
Maintain accurate guest folios and ensure all charges are posted before checkout.
Handle advance payments, pending balances and outstanding guest/company accounts.




Perform shift closing, cashier closing and handover accurately.
Prepare daily Front Office reports using eZee Absolute.
Coordinate with Housekeeping, F&B;, Accounts, Maintenance and other hotel departments.
Ensure proper registration and maintenance of guest identification documents.
Follow hotel SOPs related to guest privacy, billing, room allocation and cash handling.
Upsell higher room categories and hotel services whenever possible.
Maintain qualified grooming and provide courteous guest service at all times.

📌 Front Office Executive Nizamabad (India)
🏢 SRI Saivin Hospitality
📍 India